Putting Team-Working Into Knowledge Management

Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise’s information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers.

– Duhon, the Gartner Group, 1998

The power of technology has enabled organisations to store and retrieve information on a hitherto unimaginable scale. The trouble is we can’t remember everything, nor should we as it would just lead to an absurd level of information overload.

Why Knowledge Management is Essential

BELBINUK - IMP VixHowever, the creation of a collective memory can add considerable value to an organisation’s resources and processes and that is why so many businesses are focusing their attention on improving their Knowledge Management (KM). It is also the reason why Belbin Team Roles has such an important part to play in ensuring KM becomes truly embedded in the way people will work together in the future.

  • Those organisations that can harness their KM the most effectively will have a considerable competitive advantage because they will be able to reduce wasted effort, streamline their resources and encourage and implement innovative business solutions better and quicker than their rivals.
  • Many organisations see KM as being not only a strategic imperative but also recognise that it is part of a fundamental cultural change which will enable employees to learn and share far more than before– with the inevitable positive benefit to the bottom line.
  • But even though most forward-thinking businesses recognise that there is a significant behavioural dimension to KM, very little fundamental changes are adopted on the ‘people front’ to ensure the KM opportunities are fully seized.

This is why we have developed an innovative approach which aligns Belbin to KM and maximises collaborative working in both real and virtual teams. This way organisations will be able to ensure staff can play to their strengths and encourage the collective spirit of mutual respect and co-operation – as the old adage goes, nobody is perfect but a team can be.

What this Workshop Covers

We offer a fully integrated set of modules which can be run over one or two days and can be tailored to meet the specific challenges that your organisation faces.

The modules will provide your organisation with the following benefits:

  • Engendering an environment of trust where people are more willing to share their knowledge with each other
  • Tapping into your team’s informal tacit knowledge network
  • Ensuring greater buy-in to formal explicit processes like Lessons Learned
  • Identifying the underpinning behavioural changes that will be required to improve both tacit and explicit knowledge sharing
  • Linking these behaviours to Team Roles to ensure that a pragmatic and practical knowledge sharing ethos becomes truly embedded in your teams

What is different about this approach is that it has not only been designed for traditional work teams but also for newly emerging Communities of Practice as more and more organisations seek to encourage new ways of collaborating.

Interested? Please email John O’Boyle or call on office on +353 (0)91 638 769 for more details